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03 / IAM CONSULTING

When the platform stops, we keep going.

Custom workflows, connectors, lifecycle event handlers, and CI/CD-grade tooling for SailPoint, Okta, Auth0, Ping, and Entra. Engineering rigor for IAM.

Talk to a practice leadSee IAM Consulting
Custom IAM software development — engineer building bespoke identity tooling
What we do

Four capabilities. One audit-ready outcome.

CONNECTORS

Application connectors that survive upgrades

Custom connectors for legacy and homegrown systems where the platform-built variant does not exist or breaks at scale. Versioned, tested, and CI-built like any other production software.

WORKFLOWS

Lifecycle workflows beyond the GUI

Complex provisioning rules, approval routing, and event handlers expressed in code with a test suite. Replaces brittle visual workflow builders that nobody can maintain.

INTEGRATIONS

IGA-CIAM-PAM integration tier

Workforce, customer, and privileged identity systems brought into one event flow. A reliable bridge between platforms that were never designed to talk to each other.

TOOLING

CI/CD pipelines for IAM artifacts

Policy-as-code, environment promotions, drift detection, and rollback for IAM configuration. Every change reviewed, tested, and deployed like application code.

Engagement scale

Programs delivered, not just slides shipped.

Every metric below is peer-benchmarked across our active bench. References available on mutual NDA.

  • 0

    Programs delivered

  • 0

    Certified consultants

  • 0

    Active engagements

  • 0

    Vendor partnerships

How we engage

From maturity assessment to audit-ready operations.

  1. 01Specify
    Specify

    Specify

    Functional spec, API contracts, error budgets, and acceptance tests up front. We build to a spec, not to a vibe.

    Specify

    Functional spec, API contracts, error budgets, and acceptance tests up front. We build to a spec, not to a vibe.

  2. 02Prototype
    Prototype

    Prototype

    Working prototype against a non-production tenant within 2–3 weeks. Real data, real edge cases — not a happy-path demo.

    Prototype

    Working prototype against a non-production tenant within 2–3 weeks. Real data, real edge cases — not a happy-path demo.

  3. 03Harden
    Harden

    Harden

    Test coverage, retry strategies, observability hooks, and runbook entries before production rollout. Ready for incident response on day one.

    Harden

    Test coverage, retry strategies, observability hooks, and runbook entries before production rollout. Ready for incident response on day one.

  4. 04Deploy
    Deploy

    Deploy

    Phased rollout with feature flags and rollback gates. Production handoff with named on-call shadow for the first 30 days.

    Deploy

    Phased rollout with feature flags and rollback gates. Production handoff with named on-call shadow for the first 30 days.

  5. 05Maintain
    Maintain

    Maintain

    Long-term maintenance contracts available. Or full handoff to your platform team with documentation, recordings, and pair-programming sessions.

    Maintain

    Long-term maintenance contracts available. Or full handoff to your platform team with documentation, recordings, and pair-programming sessions.

Engagement track record

NDA-bound engagements, anonymized.

We hold NDA on most engagements. Tiers below reflect the buyer archetypes we have shipped programs for. References available on request, after mutual NDA.

  • TB

    Tier-1 US Bank

    FFIEC · SOX

  • CB

    Custody Bank

    GLBA · FFIEC

  • FA

    Federal Agency

    FedRAMP High

  • SS

    State System

    StateRAMP

  • HS

    Top-10 Hospital

    HIPAA · HITRUST

  • HP

    Health Payer

    HIPAA

  • FP

    FinTech Platform

    PCI-DSS · SOC 2

  • AM

    Asset Manager

    SOX · SOC 2

Deliverables

What you walk away with.

  • Functional and technical specVersioned spec covering API contracts, data models, error handling, and acceptance tests. Reviewable before a single line of code is written.
  • Production-grade source codeIn your repository, under your license. Test coverage above 80%, observability instrumented, and CI pipelines wired into your deployment flow.
  • Operational runbooksIncident response procedures, common failure modes, and on-call escalation paths. Written for the engineer who inherits this on year three.
  • Knowledge transfer packagePair-programming sessions, architecture walkthroughs, and a 4-hour enablement workshop for your platform team.
  • Maintenance SLAOptional long-term maintenance with response-time guarantees, version upgrades, and quarterly health reviews.

Vendor coverage

We bring this practice to your stack.

  • SailPoint
  • Okta
  • Auth0
  • Ping Identity
  • Microsoft Entra ID
  • CyberArk PAM
Engagement story

How we have done this before.

Engagement story coming soon

Connecting Sanity in the next implementation phase. Recent iam consulting engagements will surface here, filtered by practice tag.

Read all case studies
Where this practice fits

Context, not in isolation.

Related practices

Identity Governance Administration

Zero Trust

Automation Devops

Industries we lead in

Financial Services

Government

Healthcare

FAQ

Common questions.

  • When should we build custom versus configure within the platform?+

    Configure first, always. We recommend custom development only when the platform-native option has a hard constraint (no connector exists, the workflow engine cannot express the rule, or the rate limits will not survive scale). The decision tree we apply is part of the discovery deliverable.

  • Who owns the source code we pay you to write?+

    You do. All custom IAM code is delivered to your repository under your license. We retain no IP and no perpetual maintenance obligation — though we offer maintenance SLAs if you want them.

  • How do you handle vendor platform upgrades that break custom code?+

    Every custom artifact ships with version-pinning, a compatibility test suite, and a rollback path. When the vendor announces a breaking change, the test suite catches it in CI before it reaches production. Upgrades become routine, not emergencies.

  • Can you work alongside our existing platform team or do you replace them?+

    Alongside, by default. Most engagements pair our engineers with your platform team to share context, transfer knowledge, and ensure the code we deliver lives well in your environment. We replace teams only when explicitly asked for managed delivery.

Talk to us

Ready to start the program?

Same-day reply during business hours. NDA on request before discovery.

Request servicesTalk to a practice lead

Identity, cybersecurity, and custom software for regulated enterprises. Audit-ready operations from advisory through audit.

Americas HQ

Wilmington, DE

America/New York

India HQ

Hyderabad, TG

Asia/Kolkata

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